Premium Support

We offer fast, responsive support for help with Serverless Framework and your AWS serverless architectures.

Premium Team Support

24x7 Access to Support via Email
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Flexible billing and account management
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Priority for new features
across all products
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Tailored experiences for specific usecases
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Premium support from the people behind the serverless movement.

24 Hour Reponse SLA
Get a fast response from our team within 24 hours. Support hours are limited to 9AM to 5PM Pacific Time, on weekdays, excluding US holidays.
Contact Sales
Email, Web & Slack
Email us, reach out to us via the dashboard, and join up to 3 of your team members to a private Slack channel with our Support team for a faster response.
Contact Sales
By The Experts
Get support from the architects of the Serverless Framework and several AWS Community Heroes
Contact Sales

Other Support Channels

In-Dashboard Support
Log into the Serverless Dashboard to get support.
Sign In
Join Our Chatrooms
Reach out to us or other community members in our chat room.
Join Slack
Ask The Forum
Reach out to the community in our Serverless Forum
Go To Forum

Custom support package for your needs

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